Tervis Tumblers…not a promotion or any kickback for my thoughts, but they impressed me this week with their integrity. Integrity is a key ingredient for sound leadership. Integrity is defined as the adherence to moral and ethical principals; soundness of moral character; honesty. Good leaders cast a vision (they say what they do or are going to do) and they do what they say (with integrity). It’s funny how the day-to-day experiences of life can instruct us if we pause long enough to realize it.
We own a plethora of Tervis Tumblers and use them on a daily basis. While they are not fine crystal, I like that coasters are not needed to protect my furniture and my drinks stay cold longer. We have a small group that gathers at our house on Monday nights and since there are a variety of designs on our glasses, everyone gets their own glass with a different design and it makes it easy to determine which glass is yours. Tervis advertises a lifetime guarantee on their product. While I knew this, I had never put it to the test. As a glass became defective, I set it aside and thought I should send it back. After ten years, I had seven glasses in a pile to return someday. Since I am finally retired, I decided that someday was now, so I went to the Tervis website and easily found the information needed to return the glasses.
Now, leadership and integrity were put to the test.Read More